A Red Line train driver has been suspended pending an investigation after passengers reported hearing a woman screaming from the cab of a train travelling between Rangsit and Don Mueang yesterday, April 7.
The incident came to light after posts and videos circulated on TikTok at about 9pm. According to the report, the train left Rangsit station at 2.30pm bound for Krung Thep Aphiwat Central Terminal.
Passengers said the screaming was heard intermittently from the cab between Rangsit and Don Mueang. The sound reportedly stopped after one passenger knocked on the cab door.
After learning of the case, the rail department contacted SRT Electrified Train Company, the Red Line operator, and ordered a fact-finding inquiry. The driver was then removed from duty until the investigation is completed.
A preliminary review found that the woman had been working from 7am to 3pm on April 7 and that the incident happened on her final trip of the day. She continued operating the train until it reached Krung Thep Aphiwat.
Officials believe personal problems and accumulated work-related stress may have contributed to the behaviour.
They also noted that while the operator checks staff readiness before each shift, Red Line drivers are not currently required to undergo a mental health assessment before taking up the role.
Under Section 99 of the Rail Transport Act 2025, officials can order medical, theoretical or practical testing if a licensed rail worker is found to fall short of the required standards in physical health, knowledge or ability. During that process, another worker must be assigned temporarily.
The department has instructed officials to review the driver’s licence and sent a formal letter to the operator ordering a full investigation. It also told the company to tighten checks on drivers’ physical and mental readiness and report the findings.
Elsewhere, a train driver in Hat Yai district, Songkhla, applied the emergency brake after spotting a man standing on the tracks as express train No. 169 approached, with the train stopping less than 10 metres away.
The story Woman’s screams from Red Line train cab alarm passengers as seen on Thaiger News.
